Epic EMR Software and Patient Privacy Protection

When it comes to an EMR software, physicians and medical professionals need to consider a lot of things. Apart from functionality, and impact on productivity, the main concern of doctors and patients is patient data privacy. Epic EMR Software is one of the few medical software solutions that specifically focus on privacy protections. Let’s check out in detail how Epic protects patient information and privacy.

What is Epic EMR? 

Epic EMR is a cloud-based EMR software solution that caters to a wide range large and small of medical specialties.  They include all of the standard EMR features while also emphasizing on telehealth and remote treatment. Additionally, Epic offers a patient portal that allows individuals to safely and confidentially access their health information from any mobile device. Indeed, one of the reasons why so many medical practices choose Epic EMR is that it has a strong privacy policy that ensures that their patient data is kept safe.

Epic’s applications help with registration and scheduling, clinical systems for physicians, nurses, emergency workers, and other care providers, lab technicians, pharmacists, and radiologists, and billing systems for insurers.

Epic EMR Pricing 

Epic EMR pricing ranges from $1,200 for self-hosted systems to $500k for larger healthcare facilities and hospitals. If training is not included, it might cost up to $2,000 more. To get a better idea of their software in detail, you can request Epic EMR demo prior making the final decision.

Epic EMR Software Features and Tools 

According to Epic EMR reviews, the software includes the majority of the core features found in any quality EMR software system, with an emphasis on telehealth tools and functionality. The EMR software also provides customizable templates, allowing doctors of any specialization to tailor their software to their unique needs. Remember that many of the functions described below may also be accessible remotely through a mobile device:

  • Medical appointment scheduling
  • clinical business intelligence
  • Lab test integrations
  • Clinical workflow with templates
  • Care management
  • Utilization management
  • Population health data
  • Patient portals
  • Billing and coding management
  • Revenue cycle management (RCM)
  • Voice recognition
  • Reporting and AI analytics
  • Patient history
  • E-prescriptions
  • Insurance claims adjudication and management
  • Patient info and demographics
  • Customer Relationship Management (CRM)
  • Patient enrollment and eligibility

What specialties does Epic EMR accommodate? 

Epic EMR Software is one of the most widely used EMR systems since it supports a wide range of specialties and practice types. The following is a list of specialties Epic claims to specialize in, although their software solution can likely help other practices as well:

  • Anesthesia
  • Cardiology
  • Home Health and Hospice
  • Fertility
  • Rheumatology
  • Telehealth
  • Behavioral and mental health
  • Dental
  • Dialysis
  • Dermatology
  • Ortho
  • Rehabilitation
  • Transplant
  • Ophthalmology
  • Labs
  • Obstetrics
  • Genomics
  • Urgent care
  • Radiology
  • Oncology
  • Surgery
  • Endoscopy
  • ENT

And more.

What is Privacy and Security Challenge in EMR Software? 

To ensure that health systems utilize and disclose protected health information responsibly, HIPAA and state privacy and security regulations set restrictions (PHI). Organizations must take efforts to guarantee HIPAA compliance; nevertheless, in suitable use cases, these regulations should not be a substantial barrier to EHR integration. To facilitate integration with third parties, health systems may need to put in place legal HIPAA business associate agreements (BAAs).

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Health systems must trust electronic health systems in order to embrace and use them. In its Nationwide Interoperability Roadmap, the Office of National Coordinator for Health Information Technology (ONC) listed fostering trust as a guiding principle, noting that public trust in the safety and security of health information is critical.

Healthcare sector players must ensure that adequate, robust, and effective safeguards for electronic health information are in place to help create and sustain confidence as interoperability grows across the industry. Stakeholders must also support more openness for individuals on the business practices of companies that utilize their data, particularly those who are not subject to the HIPAA Privacy and Security Rules.

Scaling the usage of third-party systems, as well as integration inside EHR systems, will need addressing privacy and security in a platform-wide style that allows third-party sources.

How does Epic EMR protect patient privacy? 

Epic EMR is a HIPAA-compliant software that prioritizes patient privacy protection. Whether a practice uses Epic EMR software on a mobile device, a desktop computer, or a web browser, Epic pledges to keep patient data safe.


The information and data that users provide to Epic’s EMR system, including mobile apps, is encrypted and securely sent to Epic. Patients may use the mobile app to view their health information safely and confidentially at any time.

Limited Applications 

Epic’s patient privacy policy prohibits them from selling or licensing any patient data entered through their mobile apps. Even better, patients’ information cannot be transferred directly to Epic. Epic cannot keep any patient information on their cloud-based systems or on your mobile device as a result of this. The following are the only data exceptions to this rule:

  • Photo for your profile
  • Providers of targeted healthcare for HealthKit or Google Fit (if connected)
  • Storage of temporary data when using the software

You can opt out or choose not to submit this information to Epic for any of the aforementioned items.

Follows your Healthcare Provider’s Privacy Policy 

You must first create an account with your healthcare provider before utilizing Epic EHR software. When you sign into Epic with your healthcare provider account, your information is secured by the privacy policies of your healthcare provider. Make sure you’re familiar with your provider’s policies and express any concerns you might have.

Secure Sockets Layers (SSL) and Transport layer security (TLS) 

In addition to encryption, Epic EHR includes other protections to secure patient data, such as Secure Sockets Layer (SSL) and Transport Layer Security (TLS).

Final Words 

It’s obvious how patient data and information is a sensitive topic in the healthcare industry. Medical practitioners put a lot of emphasis on patient privacy when it comes to EMR systems. Epic EMR software understands this need and prioritizes patient privacy protection in their system.

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